Shipping Policy

Closther is operated by Swicelso LLC, 701 Tillery St, Unit 12, Suite 3450, Austin, TX 78702, United States.

1. Two types of items

Closther sells its own collections and also resells products from partner brands through Shopify Collective. The two are handled differently, and each product page states which applies.

• Closther collections. Shipped by us. Standard shipping is free.
• Partner-brand items. Dispatched directly by the partner brand from the United States. Shipping is calculated by the carrier and displayed at checkout before you pay. It is not free.

2. Processing time

Closther collections are processed within 1 to 4 business days. Partner-brand items are dispatched by the brand, normally within 1 to 3 business days. Orders are not processed or delivered on weekends or public holidays.

Total delivery time = processing time + transit time.

3. Transit time

Transit time depends on the destination. The table below shows average observed transit times for Closther collections. These are averages, not guarantees, and the actual time varies by region.

Destination	Average transit time (days)
United States	6
France	6
Germany	7
Canada	7
Italy	7
Spain	7
United Kingdom	7
Austria	7
Netherlands	7
Ireland	8
Switzerland	8
Romania	10
Australia	10
Sweden	11
Belgium	12
Norway	12
United Arab Emirates	12
Bulgaria	15
Puerto Rico	15

Partner-brand items ship from the United States. Deliveries outside the United States therefore take longer than the times above. The estimate for your order is shown at checkout.

4. Shipping rates

Standard shipping on Closther collections is free. Shipping on partner-brand items is calculated at checkout and varies with the item, its weight and the destination. Express options, where available, are priced at checkout.

5. Shipping confirmation and tracking

Once your order has shipped you will receive a confirmation email with a tracking number. Tracking information may take up to 3 business days to become active after dispatch.

6. International shipping and customs

We ship internationally. Customs duties and import taxes may apply when a shipment reaches its destination country. Where these are not collected at checkout, they are the responsibility of the recipient and vary by country. Contact your local customs office for details.

7. Lost or stolen packages

Closther is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier. Please make sure your shipping address is accurate and secure. If a package is lost in transit, contact us and we will open a claim with the carrier.

8. Contact

Questions about this policy: support@closther.com or +1 (307) 414-1920.